Shop
Guide!✧

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International Orders .𖥔 ݁ ˖ִ🛸༄˖°.

If you’re purchasing from outside Malaysia, please email hello.lizziemart@gmail.com to receive a product catalogue in your currency and a shipping quote to your country. International orders are handled manually to ensure fairer rates and safe delivery.​

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Shipping within Malaysia (っ'-')っ=͟͟͞͞💌

​Prints, toys, and delicate items require additional protective materials to ensure they arrive safely.

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Delivery will be made every Wednesday

• West Malaysia (Normal packaging): RM10–RM30+

• West Malaysia (Low-Waste packaging): RM8–RM22+

• East Malaysia (Normal packaging): RM16–RM35+

• East Malaysia (Low-Waste packaging): RM12–RM30+

• Self-pickup or Grab/Lalamove delivery can be arranged upon request, depending on my availability.

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Processing Time ⋆ ˖ ⏱︎.ᐟ 

All orders are processed within 1–7 working days. Handmade items or toys that are preordered may take longer. Processing times may also be affected during festive seasons or when I am boothing at events.

Any extended timelines will be stated clearly at checkout, and any unexpected delays will be announced on my social media or communicated via email/DM when necessary.

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Packaging Options ( ◡̀_◡́)ᕤ

To ensure your items arrive in excellent condition, I use bubble wrap, rigid mailers, boxes, and protective sleeves depending on the item. I always aim to balance secure packaging with reducing waste, and I encourage buyers to choose the low-waste option whenever possible.

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Low-Waste Packaging (Recommended) ദ്ദി◝ ⩊ ◜.ᐟ

A sustainable option where materials are kept to a minimum. Items are combined into a single package whenever safe to do so. For example, 2–3 prints and stickers will be packed together instead of individually. Some items may still require separate protection. I also reuse defect prints, envelopes, boxes, and bubble wrap to reduce waste while keeping everything secure.

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Standard Packaging (っ˶˃ ᵕ ˂˶)っ🎁

Each item is packed individually using new materials for maximum protection. This option is suitable if you prefer items separated or gift-ready.

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Returns & Exchanges (⸝⸝๑﹏๑⸝⸝)

• All sales are final unless an item arrives damaged or incorrect.

• If your order is damaged in transit, please email me within 48 hours with photos of the packaging and item so I can assist with a replacement or solution.

• For toy defects or print issues, I review cases individually.

• For Retired Manic Pixie Dream Girl camisole: size/second batch upgrade exchanges can be made but delivery methods and costs will be borne by the customer. ​

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Lost or Delayed Parcels .·°՞(っ-ᯅ-ς)՞°·.

Once orders are shipped, delivery times depend on the courier. If your parcel is delayed or missing, please contact me and I will help you open a report with the courier. Refunds for lost parcels will follow the courier’s compensation policy.

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Custom Orders ✧˚ ༘ ⋆｡˚✐~

Custom illustrations, toy commissions, and bespoke merchandise designs are available depending on my schedule. Please email lizziezany@gmail.com for availability, timelines, and a quote.

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Care Instructions (づ ᴗ _ᴗ)づ♡

Toys
Keep away from heat, direct sunlight, and abrasive surfaces. Best to be kept inside packaging.

Prints
Store flat or best framed behind glass; avoid humidity and direct sunlight to preserve colour.

Apparel
Wash with cold water, without softener and air-dry to preserve longevity.

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Payment Methods ˚₊‧꒰ა $ ໒꒱ ‧₊˚

Malaysia: Credit/debit card, bank transfer, e-wallet (MAE & Touch 'N Go).
International: PayPal or Wise (quotes provided in email).

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Contact જ⁀➴

For other merchandise inquiries, or shipping questions:
✉️ hello.lizziemart@gmail.com

For collaborations and commissions:

✉️ lizziezany@gmail.com